Shipping & Returns

SHIPPING: 

We always work hard to get your order out as soon as possible.  In stock items are usually shipped within 1-3 business days with USPS. 

Do you need an item shipped overnight?  If so, send us a message and we will let you know if we can meet your deadline.  Or you can choose the fastest shipping method, leave a note with your order and cross your fingers. (We will do our absolute best to make it happen.)

 Items that are marked ‘made to order’ usually take about 2-4 weeks for completion.  Contact us if you have a specific deadline.  

 

ORDERS OUTSIDE OF THE US: 

All international orders are now shipped with DHL express.  This is the fastest, most reliable shipping method.  All international shipments with DHL require a contact phone number.  Please provide this at time of check out.  We always put a low value, but any duties/customs fees are the responsibility of the customer.  You will receive a text message/email with instructions of how to pay BEFORE you receive the item.  Please pay immediately to ensure prompt delivery of your item.  

 

RETURNS:  We gladly accept exchanges and returns. Items returned must be in new, unworn condition with hangtags attached.  For a return or exchange of size, please contact us within 7 days of delivery and ship items back within 14 days of delivery.  Please ship to:

 

JUNGLE TRIBE returns/exchanges

1048 Santee St

Ste 620

Los Angeles, CA

90015

Once we receive the returned item we will process your return or exchange and you will receive a confirmation email. Please allow 1-3 days from the time we receive your return/exchange for processing.